Promedeus customer department and logistics

How can I order?

You can order:

In your order, please state:

  • name and code of the product you are interested in and the quantity required *
  • contact person*
  • telephone *
  • e-mail
  • billing address*
  • delivery address *
  • ID *

*mandatory data

Information for new customers

The ordered goods will be delivered to you by the shipping company. Packaging and shipping are paid by our company. Please specify any other requirements in the message for us. We will then contact you.


We provide transport by DPD and DHL throughout the Czech Republic. Shipments will be delivered to you free of charge the next day with delivery by 5 pm. We send large shipments on pallets, depending on the availability of goods within 48 hours of ordering.


Promedeus s.r.o.
sklad Cyrila a Metoděje – areál Moravostavu
Maříkova 1899/1
621 00 Brno Česká republika

Contact person: Lenka Suchánková


Complaints are handled by: Customer department

For detailed information see. Complaints Procedure

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