Promedeus customer department and logistics
How can I order?
You can order:
- By phone: Czech Republic +420 702 248 624 or +420 722 955 715 or on the direct line of the sales representative of the relevant division
- By email: objednavky@promedeus.cz
In your order, please state:
- name and code of the product you are interested in and the quantity required *
- contact person*
- telephone *
- billing address*
- delivery address *
- ID *
*mandatory data
Information for new customers
The ordered goods will be delivered to you by the shipping company. Packaging and shipping are paid by our company. Please specify any other requirements in the message for us. We will then contact you.
Transportation
We provide transport by DPD and DHL throughout the Czech Republic. Shipments will be delivered to you free of charge the next day with delivery by 5 pm. We send large shipments on pallets, depending on the availability of goods within 48 hours of ordering.
Warehouse
Promedeus s.r.o.
sklad Cyrila a Metoděje – areál Moravostavu
Maříkova 1899/1
621 00 Brno Česká republika
Contact person: Lenka Suchánková
- Phone: (+420) 702 248 624 or 722 955 715
- E-mail: objednavky@promedeus.cz
Complaint
Complaints are handled by: Customer department
- Phone: (+420) 702 248 624, 722 955 715
- E-mail: objednavky@promedeus.cz
For detailed information see. Complaints Procedure